for the growth of your business
Manage information and interactions with customers in a simple way thanks to the CRM solution. Everything you and your colleagues you need is stored in one place and accessible from anywhere. In addition, you can customize the CRM according to your way of working.
Close the opportunity faster by storing and updating information, recording the interactions and keeping track of negotiations progress in one place. In this way you have a better visibility about your business and the ability to make predictions simply and quickly.
When the customer service is top-notch, everyone benefits: customers, employees and the budget of your company. Use CRM to capture all customer information in one place and provide a consistently high level customer service by phone, e-mail and the web.
Capture leads by phone, e-mail and on the Web within the CRM solution and send them automatically to the right person for follow-up. You can see which campaigns are producing more revenue. This will allow you to invest the optimal marketing budget in the future.
The software used by millions of companies in the world
e.RATIO is a certified partner for the Italian and Maltese market and offers the expertise of its engineers which have the following SugarCRM certifications: Sales Executive, Pre-sales Engineer, Implementation Services Consultant.
Open-source and cross-platform
Access via bobile browser
e App for Apple, Android and BlackBerry.
Large functional scalability
Linked-In, Facebook and Twitter
Hundreds of plug-in to expand functionality
CRM for customer profiling and segmentation, management of customer service and ad hoc marketing campaigns, connection with other systems for centralized management of customer information.
CRM for managing marketing campaigns and monitoring of activities and opportunities on financial products.
Vertical CRM application integrated with PMS for the management of guest experience, opportunities and marketing activities of the two luxury hotels Il Pellicano and La Posta Vecchia.
Web portals connected to the company brands, integrated with CRM platform and with interactive features dedicated to teachers registered.
Vertical CRM application integrated with PMS for the management of guest experience, one-to-one sales and marketing activities of luxury hotel Borgo Egnazia.
CRM implementation for managing the entire sales and after-sales process through integration with AASTRA phone technology and other business applications.
CRM implementation for the management of business contacts, the marketing of teaching experiences and the monitoring of the activities involved.